OIL & COAL SUPPLY MARKETING § DEPARTMENT : Energy Department § JOB TITLE : Oil and Coal Supply & Marketing § Report : to Chief Management Coordinator, Energy Division PT Toyota Tsusho Indonesia § Internal Relation : ü Deputy Chief Management Coordinator, Energy Dision ToyotaTsusho Indonesia ü Toyota Tsusho Corp. Tokyo (TTC) Crude & Petroleum Products Group ü Toyota Tsusho Petroleum, Singapore (TTP) /General Manager, Crude & Petroleum Products § Role : ü To secure sales of petroleum precuts & coal in the retail and industrial sectors of Indonesia market so as to achieve the volume, contribution and customer service in the marketing plan. ü To secure supplies to support sales in these markets, including arrangement for oil & coal imports and assessment of suitable investment in logistics support facilities. PRINCIPAL RESPONSIBILITIES AND ACCOUNTABILITIES A. Sales and Marketing Planning - Monitor and analyse market trends, competitors' activities and price movements as inputs for developing marketing strategies.
- Set detailed volume/contribution targeting within customer segment/product.
- Prepare/update customer databases to facilitate market planning. 4
- Develop plan of action encompassing : - identifying target customers and their product requirements - handling of "strategic accounts". - balancing of new acquisitions with support of existing customers. - setting of customer service/visit levels.
B. Identifying Supplier Capability and Logistics Support - Gather and analyse market information in respect of key oil supply sources and markets, freighting patterns in the region, supply/demand positions, tankage availability and price-markers' movements. Oil & coal Supply & Marketing
- Prepare/update supplier databases to establish individual supplier capability and to facilitate procurement planning.
- Analyse economics of supply chain (freighting, inter-mediate storage, breakbulk, land transportation and distribution, etc).
- Identify suitable logistics support facilities that may be attractive for the Company to invest in for long term sustainability of business.
C. Business Negotiation and Implementation - Sell customer benefits ( product quality/special grades, financing, security of supply, defensive pricing etc)
- Know standard terms in the industry ( for both domestic market and international cargo trade).
- Understand and apply process of tailoring and agreeing key terms with potential customer/supplier: price, volume, product specifications, payment terms and security instruments (such as letter of credit, standby letter of credit, bank guarantee ).
- Ensure counterparty comply with contractual terms.
- Ensure fulfilling of documentation requirements by both the Company and counterparty - delivery receipt, invoice; bill of lading, letter of indemnity, certificate of quality, certificate of quantity etc.
- Appraise customer credit status and maintain a constant surveillance on the credit worthiness of customers, and collect money on time.
- Identify and evaluate key risks: performance risk, payment risk, bankruptcy/fraud, counterparty risk. Understand and apply appropriate hedging instruments to manage financial risk due to price volatility.
D. Maintaining Customer Relationship - Build relationships through trust, empathy, sensitivity to customer needs.
- Respond to customer feedback and monitor performance to ensure reliable service and support.
- Attend to complaints/disputes promptly, and co-ordinate resolution of conflicts to customer satisfaction, and help to reach amicable settlement where compensation is justified. Oil & Coal Supply & Marketing
Supply and Sales Competences ü Fuels & coal product knowledge and applications - Fuel oil, gas oil, motor gasoline, & coal - Critical quality parameters vis a vis stability, Al+Si, pour point ü Market analysis - supply/demand of oil & coal products ( international and regional) and impact on domestic market - interpreting oil & coal cargo prices ( backwardation/contango; seasonality ) - relationship between physical & paper markets ü Effective and efficient sales planning - targeting (direct, reseller) - prospecting (telephone, email, cold call) - call planning ü Time management (optimise sales effort ) ü Sales skills - understand the sales sequence involving planning • understand segmentation and customer buying motives • competitor information • determine what marketing mix to use - relationship building with customers - consultative sales and customer service (helping customers to solve problems) ü Negotiation skills - techniques of opening sales, discussing and closing deals ü Risk management skills - hedging physical sales that are exposed to price volatility REQUIREMENTS - Male/Female,
- Age 28 - 35 years old,
- Min S1 of any major (Prefer Business, Marketing, related Discipline)
- Excellent command of English.
- Min 5 years EXPERIENCE in oil/coal company or Engaged in Operation of Oil business.
- Having wide relationship with Pertamina and experience in handling Tender.
- Jakarta Base.
Please send the application letter and CV (max 300 kb) directly to widi@toyotatsusho.co.id, Not later than February 15, 2009. Please mention "OIL & COAL SUPPLY MARKETING" your email subject Note : Please do not apply if you dont have the requirements, only short list candidate will be notified. (Applicants who do not have Related Experience will be deleted) |