PUSAT INFO LOWONGAN KERJA: October 2008

Thursday, October 30, 2008

[Job-Vacancy] Training : Telephone Etiquette 14 November 2008

WhiteHouse Consulting Present One Day Workshop

Telephone Etiquette

WhiteHouse Training, IS Plaza Building, Jakarta - 14 November 2008

Tingkatkan image dan profit perusahaan dengan telephone Etiquette

Suara kita akan menentukan kesan tentang keadaan diri kita, organisasi, atau perusahaan kita.

Latar Belakang

Komunikasi merupakan suatu kegiatan keseharian yang kita lakukan sehari-hari. Salah satu elemen komunikasi adalah telepon. Telepon merupakan alat komunikasi yang banyak ditemukan dalam bisnis dewasa ini. Telepon adalah alat komunikasi jarak jauh di mana para pembicara (komunikator dan komunikan) tidak berhadapan langsung, tidak bertatap muka atau face to face. Masing-masing pihak tidak mengetahui keadaan keadaan lawan bicara, apakah berpakaian rapi, orangnya tampan atau cantik dan sebagainya. Oleh sebab itu suara memegang peranan penting dalam bertelepon. Suara kita akan menentukan kesan tentang keadaan diri kita, organisasi, atau perusahaan kita. Sejalan dengan kemajuan teknologi pemakaian telepon sudah ditambahkan beberapa feature seperti 3G sudah memberikan kemajuan berkomunikasi abad ini sehingga komunikasi bisa sambil melihat wajah demngan jarak jauh.

Bagi suatu perusahaan, komunikasi merupakan faktor yang sangat esensial untuk mempromosikan perusahaan tersebut. Dengan melakukan cara berkomunikasi via telepon yang efektif & memuaskan semua pihak, maka dapat menciptakan citra perusahaan yang positif. Bukanlah tidak mungkin suatu bisnis yang besar bisa lenyap dalam sekejap hanya karena staff perusahaan tidak menerima telepon dengan semestinya. Ole karena itu para karyawan garis depan (front line office) seperti receptionist, operator, customer service & sekertaris haruslah memiliki kemampuan yang prima dalam berkomunikasi dengan telepon.

Pelatihan ini akan menawarkan landasan bagaimana menangani telepon kita tidak boleh meninggalkan etika dan etiket bertepon. Pelatihan ini juga dilakukan secara gamblang sehingga mudah dimengerti karena dikembangkan berdasarkan pengalaman praktis di perusahaan. Model pembelajaran yang berhasil akan menjadi pola dalam pelatihan ini.

Tujuan Pelatihan
- Memahami pengertian etika dan etiket

- Memahami pengertian telepon

- Mampu meningkatkan kemampuan citra telepon

- Mampu menangani telepon dengan sukses

- Mampu membuat telepon sebagai alat komunikasi membawa citra perusahaan

Cakupan Bahasan dan Outline

Pokok bahasan (konsep sampai dengan implementasi)

- Pengertian etika dan etiket

- Pengertian telepon

- Etika dan Etiket Penanganan telepon

- Langkah-langkah pelayanan telepon

- Hambatan Hubungan telepon

- Citra telepon Anda

- Menjawab telepon

- Teknik menyimak yang efektif

- Presentasi telepon

- Teknik-teknik menutup

- Menerima pesan dengan lebih baik

Metode Pelatihan

Pemahaman konsep, diskusi dan laithan.

Peserta

Sales, Sekertaris, Call Centre Officer, Customer Services, Telemarketing, Receptionist, Front Liner, Operator Telepon, peminat bidang komunikasi.

Waktu Pelatihan

Satu Hari, 09.00 - 16.00 WIB

Lokasi

WhiteHouse Training Centre, IS Plaza Building, 9th Floor, Suite 903B,

Jl. Pramuka Raya Kav.151, Jakarta Timur

Investasi

Hanya Rp. 1.250.000,- / person

Account
Bank Mandiri - Cempaka Mas No.a/c 120-000-475-430-0 a/n - PT. Whitehouse Consulting

Kami juga menyediakan In House Training di segala bidang, mulai dari HR, Finance, Marketing, Management dan Motivasi hingga Operasi Produksi

Formulir Pendaftaran

Subject                  :     Telephone Etiquette
Name                    :
Position                 :

Company               :
Mobile                   :
Phone & Fax          :
Date of transfer       :

Form Pendaftaran setelah diisi harap fax ke no. 021-8590 5461 atau E-mail ke whitehouse.consulting@gmail.com

INFORMASI & REGISTRATION

Lestari Kusumo

Hotline : 0813 9951 1553 / 0878 770 000 01

(via sms : nama-perusahaan-topik training)

PT. WhiteHouse Consulting

Phone & Fax : 021 - 8590 5461
YM   :   whitehouse.consulting (Yahoo Messenger)
E-mail   :   whitehouse.consulting@gmail.com
Website   :   http://whitehouse-consulting.com

Blog : http://whitehouse-consulting.blogspot.com

http://whitehouseconsulting.wordpress.com

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[Job-Vacancy] Training : Set Up Salary Structure - 29 Oktober 2008

Set Up Salary Structure

Cara Mudah Membuat & Menyusun serta Mengimplementasikan Struktur Pengupahan Perusahaan

WhiteHouse Training Centre, Jakarta - 29 Oktober 2008

Bonus CD : berisi materi tentang Compensation & Benefit dalam bentuk ppt & pdf

Peserta Wajib Membawa Laptop/Notebook untuk simulasi

Latar Belakang
Dunia industri sangat berkembang dengan pesat sejalan dengan pertumbuhan ekonomi di Indonesia yang membaik. Hal ini menyebabkan manajemen berkembang sangat dinamis sejalan dengan kemajuan dalam dunia usaha, teknologi dan praktek manajemen umum. Oleh karena itu, para praktisi HR dituntut untuk memahami dan mengerti serta mampu mengimplementasikan sistem kompensasi & remunerasi yang baik dan terupdate.

Pemerintah kita sangat memperhatikan konsep Compensation & Benefit. Beberapa peraturan & perundang-undangan yang mendukungnya seperti UUT No.13 tahun 2000 serta Kepmenakertrans No.49 tahun 2004 dapat digunakan dengan sebagaimana mestinya. Sejalan dengan itu, banyak perusahaan yang belum mengerti dan mampu melakukan strukturisasi gaji di perusahaannya. Berbagai macam kendala dihadapi karena minimnya konsep yang diketahui serta terbatasnya sumber daya yang menjembataninya.

Untuk itu kami berusaha menjembatani kebutuhan daripada perusahan agar mampu melakukan yang terbaik untuk sumber dayanya di lingkup perusahaan serta menimbulkan citra & integrity yang positif bagi karyawannya untuk perusahaan karena sistem berkeadilan mulai diterapkan.

Tujuan
1. Memperoleh pengetahuan, pemahaman dan ketrampilan untuk menyusun struktur penggajian
2. Memahami & mampu menyusun konstruksi organisasi untuk penggajian
3. Mampu menyusun internal salary structure dengan mudah
4. Mampu menyusun dan mendevelop internal salary structure dengan perubahan (kenaikan gaji)
5. Mampu menentukan minimum-maksimum, pay range, mid point, jumlah kelas, range grade dan pengetahuan tentang salary survey
6. Mampu membuat simulasi & melakukan eksekusi untuk kenaikan gaji tahunan perusahaan
7. Mampu mendevelop penyederhanaan upah dalam perhitungan upah tahunan melalui persamaan matematis
8. Mampu membuat & menyusun struktur gaji untuk organisasi yang berbeda dengan tepat & sistematis

Outline
1. Filosofi Imbal Jasa
2. Strategy Compensation & Benefit
3. Pay Structure & Sistem Grading + Kepmenaker No.49/Men/IV/2004
4. Salary Survey
5. Quantitative Methods (Practical & Commonly Used)
6. Design & Build the Organization Factor
7. Constructing Class & Salary Structure
8. Eksekusi "Annual Salary Increase Simulation" (with budgeting & non budgeting)
9. Penyederhanaan Upah dalam Upah Tahunan
10. Examination : Simulasi C & B untuk Praktisi Compensation & Benefit

Siapa yang harus ikut
Praktisi Compensation & Benefit, Praktisi HRD, HR Professional, Pemerhati di bidang Compensation & Benefit, Mahasiswa Pasca Sarjana Program SDM dll.

Durasi
Satu Hari : 09.00 - 16.00 WIB

Lokasi

WhiteHouse Training Centre, IS Plaza Building, 9th Floor, Suite 903B,

Jl. Pramuka Raya Kav.151, Jakarta Timur

Investasi

Hanya Rp 1.500.000,- / Person

Account
Bank Mandiri - Cempaka Mas No.a/c : 120-000-475-430-0 a/n : PT. Whitehouse Consulting

Kami juga menyediakan In House Training di segala bidang, mulai dari HR, Finance, Marketing, Management dan Motivasi hingga Operasi Produksi

Registration Form

Subject                       :         Set Up Salary Structure
Name                         :
Position                      :
Company                   :
Mobile                        :
Phone & Fax               :
Date of transfer           :

Form Pendaftaran setelah diisi harap fax ke no. 021-8590 5461 atau E-mail ke whitehouse.consulting@gmail.com

INFORMASI & REGISTRATION

Lestari Kusumo

Hotline : 0813 9951 1553 / 0878 770 000 01

(via sms : nama-perusahaan-topik training)

PT. WhiteHouse Consulting

Phone & Fax : 021 - 8590 5461
YM   :   whitehouse.consulting (Yahoo Messenger)
E-mail   :   whitehouse.consulting@gmail.com
Website   :   http://whitehouse-consulting.com

Blog : http://whitehouse-consulting.blogspot.com

http://whitehouseconsulting.wordpress.com

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Wednesday, October 29, 2008

[Job-Vacancy] Training : Honesty and Integrity Pre-Employment Tests

HRD Forum One Day Workshop

Honesty and Integrity Pre-Employment Tests

Rp 2.500.000,- HRD Forum Training centre, 11 November 2008

A. New survey reveals that?

Young workers (age 18 to 24 years old) in the United States are twice as likely as older colleagues to steal office supplies for home use without thinking it is wrong according to a April 2006 Spherion Workplace Snapshot survey. And all those missing paper clips and pens add up to more than $50 billion a year.

"A lot of people that steal don't consider it stealing. They just consider it taking things or that it's a fringe benefit," said John Case, head of Employeetheft.com, a security consulting firm based in Del Mar, California.

WORKPLACE THEFT

The types of cash, merchandise and property theft respondents most often admitted to were:

- Taking company supplies for personal use (35%)

- Taking merchandise or equipment (17%)

- Giving or receiving refunds for unpurchased items (7%)

- 49 percent of the respondents admitted eating food without paying, many of the employees indicated that they were allowed to

- 44 percent of the employees admitted engaging in some type of cash, merchandise or property theft

ABSENTEEISM AND TARDINESS

- 42 percent of the respondents had come to work late without permission

- 24 percent had left work early without authorization

- 19 percent had abused sick days

- 18 percent had been absent from work without good reason

- In total, 59 percent of the sample admitted to some type of "time theft." Nineteen percent reported that they committed some type of time theft at least once a month.

Nonproductive Computer Use at Work

- Very few respondents (2.2%) reported spending more than 12 hours a week using their work computer to catch up on personal tasks (e.g., banking, shopping, vacation planning), with 18% spending at least one hour per week doing so. Approximately 50% indicated that they never used their work computer to catch up on personal tasks.

- Only .4% indicated spending more than 12 hours a week using their work computers to "take breaks" from their day (e.g., sending personal email, surfing the web, playing games). Nearly 17% spent at least one hour per week "taking breaks" while 46% reported never doing so. These latter two questions, combined,

(Source : Nonproductive Computer Use at Work: Results from the 2001 National Work Opinion Survey)

B. What is HIPET?

There is wide-spread concern about the honesty and integrity of employees. Most organizations have serious problems of pilferage, absenteeism, tardiness, employee disagreements that lead to violence, drug and alcohol abuse, and computer misuse. The annual loss from these counterproductive behaviors is estimated in the billions of dollars. There was a clear need for a brief assessment that could be used as part of the pre-employment screening process. HIPET (Honesty and Integrity Pre-Employment Tests) was developed to meet that need.

HIPET assesses six areas of potentially counterproductive behaviors by a self-descriptive inventory that taps six substantive areas of concern as well a Good Impression (validity) scale.

Hostility
Conscientiousness
Integrity
Substance Abuse
Sexual Harassment
Computer Misuse

HIPET is modular with four "core" scales and then three additional scales that can be added as needed. The core assessment is 80 true/false questions and if all the core scales are added, the assessment is 140 questions. The scores produce a HIPET profile which can then be compared to successful and less successful incumbents in a variety of jobs.

Developed in an English and Bahasa Indonesia -language version, this assessment takes only 10-12 minutes to complete. HIPET is a web-based system, but it can be given on paper if necessary (if given on paper, the responses would be entered into the scoring software in order to generating reports).

The HIPET Assessment provides three valuable reports for the user:

Interpretive Report: Describes the score in each scale and what it means.
Graph Report: A quick snapshot of the participant's scores and what level of concern they fall into.
Behavioral Interview Question Report: Follow-up questions based on which assessment items the participant answered in a "counter-productive" manner.

C. Why HIPET? Learn Why HIPET Assessment beats the competition every time

Features	Benefits
Quick 8-15 minutes for HIPET Assessment	Get great data quick. No proctoring required.
Easy to Use No extensive training.	No professional Interpretation needed.
Descriptive Rather than just giving a score or a scale for a trait, Clues tells how candidate will function in a job.	No guessing or interpretation necessary. Any person can read and understand the reports.
Business use Designed specifically for Business Use	Unlike many other tests including Meyers Briggs, 16PF, Caliper, and Berkman which were designed as clinical tools.
Normative Instrument Normed on general population using latest psychometric principles with the ability to norm for individual clients or groups.	Assessment results reflect comparison to general population as opposed to simply a score.
Faking Scale Is candidate truthful, or just telling us what they think we want to hear?	Make sure you know the data is accurate
Honesty/Integrity Measures honesty, dependability and aggression Includes optional scales for Substance Abuse, Computer Abuse and Sexual Harassment.	The most modern, encompassing honesty assessment on the market.
Respected Psychologists Assessments are developed by world renowned and respected psychologists Dr. Leonard Goodstein and Dr. Richard Lanyon.	You gain from their years of experience and know the assessment is built right.
ROI Most companies will achieve ROI of well over 60:1 using the Clues assessments	Tools are as cost efficient as they are informative.
Available in Multiple Languages English Bahasa Indonesia version	Consistency across the world for multi-nationals

Expected Corporate Benefits From Using CluesAssessments

§ Dramatically Reduce Cost Per Hire

§ Reduce Turnover Rates By 10-50% in First Year

§ Increase Productivity Due to Better Job Fit

§ Improved Employee Morale

§ Reduce Workers Compensation Costs 5-15%

§ Identify Future Leaders and Corporate Bench Strength

D. Investment

Rp. 2.500.000 per participant including :

- Lunch and Coffee Break

- HIPET Introductory Kit; (includes HIPET Manual, Scoring templates, Assessment Booklets, HIPET Behavioral Interview Guide, includes Scoring Software with Unlimited Version)

E. Participants

HR Practitioner, Loss Prevention Manager, Store Manager, Psychologist, Recruiter, Head Hunters, etc.

Venue

IS Plaza Building

No Account
BCA - KCP Ahmad Yani - Bekasi
No. Rek : 739 041 0829 a/n Bahari Antono

Information & Registration

Ms Rani

021-85905461

08788-1000-100

021-70692748
0815 1049 0007

HRD Forum
IS PLAZA Building 9th Floor
Jl Pramuka Raya Kav 151 - Jakarta Timur

Formulir Pendaftaran HIPET

Nama                   : ..........................................................
Perusahaan         : ..........................................................
Alamat                 : ..........................................................
Telp/HP               : ..........................................................
Email                   : ..........................................................
Tanggal Transfer   : ..........................................................
Form Pendaftaran setelah diisi harap dikirim ke email Event@HRD-Forum.com

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[Job-Vacancy] Lowongan Building Manager dan Teknisi

DIBUTUHKAN :

Untuk sebuah perusahaan yang bergerak di bidang pengelolaan gedung dan jasa lainnya di Bintaro.

BUILDING MANAGER (BM)

- Pria, usia max. 35 tahun,

- Menguasai Ms Office,

- S1 T. Mesin/Elektro/Listrik,

- Pengalaman min. 2 tahun di bidang yang sama, bidang perawatan/pengelolaan gedung perkantoran,

- Memahami Building Management & mampu berkomunikasi baik dengan tenant

TEKNISI ( TEK )

Kualifikasi :

- Pria, usia max. 30 tahun

- STM/D1/D3 Teknik Mesin/Elektro/Listrik

- Mengerti sistem kelistrikan

- Mengerti sistem kerja AC, STP dan Genset

- Mampu mengoperasikan komputer ( MS. Office )

- Bersedia kerja shift

- Pengalaman min.3 tahun di bidang yang sama, bidang perawatan/pengelolaan gedung perkantoran

Apabila anda memenuhi persyaratan diatas dan merasa diri anda adalah orang yang cocok untuk menempati posisi tersebut, silahkan kirimkan surat lamaran dengan melampirkan : copy ijazah, CV & 2 lembar pas photo terakhir ke PO BOX 20 CPAKSBJ 15224A atau melalui email ke dwi@nmc.co.id dengan mencantumkan subject kode posisi.

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